Frequently Asked Questions

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Frequently Asked Questions *

  • Our website allows you to place orders from anywhere in the world, and you can securely purchase using your preferred payment method.

    However, for certain regions and countries, we will reach out to you after confirming your payment.

    Additionally, you can select from various shipping methods.

  • Pleasureandglow are also available offline. We encourage you to follow us on Instagram for real-time updates about the events we will be attending.

    Currently, we mainly travel to Taiwan and Singapore, but we hope to expand to other countries in the future. 

  • Some of collection does not come with a guarantee tag because some of the stock we received was overproduced by the factory, which we purchased as dead stock.

    Since we are not the original customer, we do not have the right to claim ownership of these items, and we respect that.

    Regardless, we want to reassure you that the materials will consistently match the descriptions provided.

    We are delighted to provide you with clear information and are always happy to give a picture of the material tag upon request.

We're Attending the Event!

While you can find essential information here, our Instagram will be your go-to for real-time and instant updates.

See you there!

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