If your item has a factory defect that affects its quality or use

We are truly sorry it didn't arrive in perfect condition. That isn't the experience we want for you. Please use the form below to provide us with the details of the issue, including photos. Our team will help you with the next steps.

Name

First Name

Last Name

Order number

Product name and size

Brief description of the damage

e.g., torn seam at left side

Desired resolution

Condition confirmation

I confirm the item is unworn and unwashed with all tags attached, and that any damage was present before first wear—not caused by normal use, mishandling, or laundering.

Site Title

Contact